http://ping.fm/jBvuk Many enterprises now use unified communications (UC) in the IP contact center to increase productivity and functionality. While they were once viewed as separate, UC and contact centers (especially IP-enabled ones) are closely intertwined.
Kelvin Chua, Nextix’s CTO speaks in Astricon 2010 http://ping.fm/Brnoe
The key driver to adoption of open source has been its cost per feature, and the barriers to continued growth may lie in marketing and commercial. http://ping.fm/ojuOq
While open source was primarily an SMB phenomenon, it is slowly gaining acceptance in the larger enterprise space. http://ping.fm/odgt4
Chua noted that open source is finally breaking those skeptics, some completely embracing what the technology has to offer. http://ping.fm/XC75e
Skeptics on open source are now slowly being led into the light, with some completely embracing Asterisk as a main stream solution. — Kelvin Chua, Nextix’s CTO
It’s always fascinating to be able to fully integrate a mobile phone to Asterisk, cutting costs and increasing efficiency in the workplace. I guess having apps on android and iPhone automatically attracts attention pre-sales-wise. — Kelvin Chua, Nextix’s CTO
Kelvin Chua, Nextix’s CTO, will talk in the Astricon 2010. http://ping.fm/QVOe0
It has been a year of social media sites like Facebook exploding like crazy; we wanted to showcase what we did with groupjump.com and how relevant it is with an Asterisk ecosystem. Asterisk is the missing link to a perfect social platform and we wanted to share this idea to the community. — Kelvin Chua, Nextix CTO
